Delivery Policy

1. Introduction

This Delivery Policy (“Policy”) explains how (“Hostinator”, “we”, “us”, or “our”) delivers its web hosting services (“Services”) to you.

2. Service Delivery

2.1 Hostinator offers a variety of web hosting plans, each with its own set of features and specifications.

2.2 Your web hosting service is considered “delivered” upon successful account creation and activation.

2.3 You will receive an email confirmation with your login credentials once your account is activated.

2.4 You can access your hosting service and manage your account through our online control panel.

3. Additional Services

3.1 Additional services, such as domain name registration and SSL certificates, may be purchased separately.

3.2 Delivery timelines for these additional services may vary depending on the specific service and domain registrar.

3.3 We will provide you with estimated delivery timelines for these services during the checkout process.

4. Service Level Agreement (SLA)

4.1 Hostinator offers a 99.9% uptime guarantee for its shared hosting plans.

4.2 If the uptime falls below 99.9% in a given month, you may be eligible for a service credit.

4.3 The specific terms and conditions of the uptime guarantee are available on the Hostinator website.

5. Your Responsibilities

5.1 You are responsible for ensuring that your computer meets the minimum system requirements to use the Services.

5.2 You are responsible for configuring your website and applications to function correctly on our servers.

6. Contact Us

If you have any questions about this Policy or the delivery of our Services, please contact Hostinator support.

Please note: This is a sample policy and may need to be modified to fit your specific needs. You may also want to consider including information about:

  • Data transfer: How long it takes for data to be uploaded and downloaded from your hosting account.
  • Backups: Your backup options and how often backups are performed.
  • Technical support: How you can access technical support and how quickly you can expect a response.